Bastyr University's Center for Natural Health in Wallingford is now hiring a friendly, team oriented and hardworking individual as the first line of contact in our fast paced medical clinic front office. Responsibilities include scheduling appointments for numerous departments, verifying patient demographics, check-in/out, answering multi-line phones, referral authorizations, insurance verifications both online & over the phone, and collecting copays and amounts due at appointments. Our PSR's also work closely with our Medical Records and Billing departments.
Candidates must have previously worked in a setting where excellent customer service is a priority. Need to be reliable, self-motivated, enjoy working with people, handle stressful situations in a professional manner, and be detail oriented and punctual. Our front desk staff schedule for over 12 departments, so this person must be able to multi-task, interface with multiple computer programs and work under time pressure in an extremely busy clinic environment. Familiarity with Natural Medicine is preferred.