Duties

Bastyr Center, located in Wallingford, is the teaching clinic of Bastyr University, and the largest natural health clinic in the Pacific Northwest. We are seeking friendly, team oriented and hardworking individuals as the first line of contact in our medical clinic front office. This position will be in-person, part-time.

Compensation $17.50 - $18.50 per hour, DOE

Work Schedule: 20 hours per week, may include evenings and/or Saturdays

Benefits:

  • 403(b) (Automatic Employer Contribution after 1 year and 1000 hours worked)
  • Medical, Dental, Vision
  • Flexible Spending Account or Health Savings Account
  • Employee Assistance Program
  • No cost Life Insurance
  • Disability Insurance
  • Sick Pay
  • Personal Day
  • Vacation
  • Community Service Days
  • Paid Holidays
  • Employee Tuition assistance
  • Public Service Loan Forgiveness eligible
  • Shuttle transportation available
  • LinkedIn Learning

Duties/Responsibilities:

  • Scheduling appointments for numerous departments
  • Verifying patient demographics
  • Check-in/out
  • Answering multi-line phones
  • Processing applications for our discount plans
  • Referral authorizations
  • Insurance verifications both online & over the phone
  • Collecting payments
  • Creation and management of Provider schedules in our EHR
  • Providing support for our medical records and billing depts
  • Completes other duties as assigned

Education and Preferred Qualifications:

  • High School Diploma or equivalent, higher degree coursework preferred
  • Preferred experience in a medical setting
  • Familiarity of the basic philosophies of Natural Medicine and about various modalities offered
  • Must have excellent English language skills, both written and verbal
  • Must have excellent interpersonal and customer service skills
  • Ability to multitask and handle a busy work environment
  • Strong computer skills required, with proficiency in Microsoft Office Suite
  • Familiarity with Practice Management software (EPIC preferred)
  • Although we try to have a set schedule, flexibility will be necessary to help cover vacations.

Physical Requirements:

  • Must be able to sit or stand in a stationary position and also move about the inside of the office or building with appropriate accommodation

 

How to Apply:

Please refer to job #22-039 and position title when applying. Please send your cover letter and resume to: jobs@bastyr.edu.

COVID-19 Vaccination Requirement: All new employees must provide proof of fully vaccinated status on or before their first workday. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. 

About Bastyr:

Bastyr is a progressive internationally recognized pioneer in Natural Health Arts and Sciences education and research. Founded in 1978, the University today offers graduate and undergraduate degree programs that reflect multidisciplinary, science-based natural health curricula with an emphasis on the integration of mind, body, spirit, and nature. Regionally accredited since 1989, Bastyr University is composed of three schools, the School of Naturopathic Medicine, The School of Natural Health Arts and Sciences and the School of Traditional World Medicines. Bastyr is comprised of a main campus in Kenmore, WA, a health clinic in Seattle, and a branch campus and health clinic in San Diego. 

Bastyr University believes that inclusive diversity is essential for achieving academic excellence and creating a profoundly enriching university experience. Our faculty and staff are committed to achieving our mission by educating students to be future leaders that bring the natural health arts and sciences to people from all backgrounds. Promoting an educational environment that allows students, faculty and staff to develop their talents while experiencing a sense of community, we expect campus members to engage in respectful communication, behaviors and thoughtful self-reflection, increase their understanding of cultures and empower people who are disenfranchised, marginalized or oppressed. In so doing, the University pledges to prepare our students (and support faculty and staff) to recognize and appropriately respond to health inequities that affect multiple communities. This involves infusing DEI knowledge, skills, and practices in all academic programs, clinical training and patient services. In all, Bastyr University is dedicated to the welfare of our students and patients as well as to promoting equal opportunity and access in education and health care.

In alignment with Bastyr’s DEI commitment, applications from members of underrepresented groups are encouraged. 

Bastyr University does not discriminate against any person in matters of employment, application for employment, student or applicant for admission, or participation in our programs or benefits on the basis of the following protected classes: ancestry, gender, gender identity, or expression, sexual orientation, race, creed, color, religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), ethnic or national origin (includes language use and possession of a driver’s license issued to persons unable to prove their presence in the United States is authorized under federal law), age (40 and above), disability (mental and physical, including HIV and AIDS), marital status, genetic information, medical condition (genetic characteristics, cancer or a record or history of cancer), veteran or military status or any other protected category under applicable local, state or federal law. Our programs, services and facilities are accessible to individuals with disabilities. Please don’t hesitate to contact jobs@bastyr.edu to request or discuss a special accommodation due to a disability.

All applicants must prove authorization to work in the United States at the time of a position offer. Individuals must be able to perform the essential functions of the job, with or without reasonable accommodation. Any applicants requiring special assistance or an accommodation due to a disability during the application process should contact Human Resources at (425) 602-3087 (phone), (425) 602-3058 (fax) or jobs@bastyr.edu.