Bastyr University is now hiring a full-time Patient Services Representative I for our San Diego Campus. We are seeking a friendly, team oriented and hardworking individual as the first line of contact in our medical clinic front office.
Diversity Equity Inclusion (DEI) Academic Commitment: Bastyr University believes that inclusive diversity is essential for achieving academic excellence and creating a profoundly enriching university experience. Our faculty and staff are committed to achieving our mission by educating students to be future leaders that bring the natural health arts and sciences to people from all backgrounds. Promoting an educational environment that allows students, faculty and staff to develop their talents while experiencing a sense of community, we expect campus members to engage in respectful communication, behaviors and thoughtful self-reflection, increase their understanding of cultures and empower people who are disenfranchised, marginalized or oppressed. In so doing, the University pledges to prepare our students (and support faculty and staff) to recognize and appropriately respond to health inequities that affect multiple communities. This involves infusing DEI knowledge, skills, and practices in all academic programs, clinical training and patient services. In all, Bastyr University is dedicated to the welfare of our students and patients as well as to promoting equal opportunity and access in education and health care.
In alignment with Bastyr’s DEI commitment, applications from members of underrepresented groups are encouraged.
Duties include but are not limited to scheduling appointments, verifying patient demographics, check-in, check-out, answering phones, medical records keeping, referral authorizations, and collecting co-pays and amounts due at appointments.
Candidates must have previously worked in a setting where excellent customer service is a priority. Needs to be reliable, self-motivated, enjoy working with people, handle stressful situations in a professional manner, and be detail oriented and punctual. This person must be able to multi-task and work under time pressure in a busy clinic environment. Familiarity with Natural Medicine is preferred.
High School Diploma or equivalent experience required; College or post high school training desired. ‘Epic’ practice management software experience a plus. Must have excellent English language skills, both written and verbal. Basic skills in Microsoft Office Suite. Must possess familiarity with Practice Management software.
Benefits: Comprehensive Benefit Package including Health, Dental & Vision, Holiday Pay, 403b plans, Section 125 plans
Please refer to job #21-015CA and job title when applying and send cover letter and resume to: firstname.lastname@example.org.
Bastyr University does not discriminate against any person in matters of employment, application for employment, student or applicant for admission, or participation in our programs or benefits on the basis of the following protected classes: ancestry, gender, gender identity, or expression, sexual orientation, race, creed, color, religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), ethnic or national origin (includes language use and possession of a driver’s license issued to persons unable to prove their presence in the United States is authorized under federal law), age (40 and above), disability (mental and physical, including HIV and AIDS), marital status, genetic information, medical condition (genetic characteristics, cancer or a record or history of cancer), veteran or military status or any other protected category under applicable local, state or federal law.
All applicants must prove authorization to work in the United States at the time of a position offer. Individuals must be able to perform the essential functions of the job, with or without reasonable accommodation. Any applicants requiring special assistance or an accommodation due to a disability during the application process should contact Human Resources at (425) 602-3087 (phone), (425) 602-3058 (fax) or email@example.com.