Patient Services Representative (PSR) I (#19-050)

Details

Bastyr University’s Center for Natural Health in Wallingford is now hiring a friendly, team-oriented and hardworking individual as the first line of contact in our fast-paced medical clinic front office. 

Responsibilities include scheduling appointments for numerous departments, verifying patient demographics, check-in/out, answering multi-line phones, referral authorizations, insurance verification both online and over the phone, and collecting copays and amounts due at appointments. Our PSRs also work closely with our Medical Records and Billing departments.

Qualifications: 

Need to be reliable, self-motivated, enjoy working with people, handle stressful situations in a professional manner, and be detail-oriented and punctual. Our front desk staff schedule for over 12 departments, so this person must be able to multi-task, interface with multiple computer programs and work under time pressure in an extremely busy clinic environment.

Familiarity with Natural Medicine and candidates who have previously worked in a medical setting where excellent customer service is a priority are preferred.

High School Diploma or equivalent experience required; College or post high school training desired. Must have excellent English language skills, both written and verbal. Strong computer skills are mandatory for this position with proficiency in Microsoft Office Suite. Staff work in multiple programs at the same time. Must possess familiarity with Practice Management software (EPIC preferred).

The benefit package includes: Health, Dental & Vision, 403b plans, and generous paid time-off.

Please refer to job #19-050 and job title when applying and send cover letter, resume and references to: jobs@bastyr.edu. Serious applicants only please.

Our faculty and staff are committed to achieving our mission by educating students to be future leaders in the natural health arts and sciences. Bastyr University promotes a work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity.

Bastyr University is an equal opportunity institution. We do not discriminate in matters of employment or participation in programs, services or benefits on the basis of gender, race, creed, color, religion, national origin, age, sexual orientation, gender identification or expression, individuals with disabilities, genetic information, or veteran status. Our programs, services and facilities are accessible to individuals with disabilities. Please contact the university in advance if you require special accommodation due to a disability.

Special Note: All applicants must prove authorization to work in the United States at the time of a position offer. Individuals must be able to perform the essential functions of the job, with or without reasonable accommodation. Any applicants requiring special assistance during the application process should contact the Human Resources department.

Job Title: 
Patient Services Representative (PSR) I (#19-050)