Job Title: 
Technical Support Specialist II #18-088
Job ID: 
18-088CA
Job type: 
Technicians

Bastyr University is an accredited private institution, internationally recognized as a pioneer in the study of natural healing. This position is based at our main San Diego campus. Our excellent benefits include medical insurance coverage for many alternative as well as traditional practitioners.

Do you love helping others with their computer problems and questions? Are you a patient, excellent teacher? Consider becoming a key member of the Bastyr University Information Technology team, where we honor passion for excellence while encouraging work-life balance. Be the “front-line” person in answering trouble calls from Staff, Faculty, Students, and Alumni regarding network access, computers and phones at all University sites. Excellent customer service is a must! Install and troubleshoot workstation software. Consult with other IT staff members and with outside vendors for guidance when necessary. Manage system-wide workstation security and anti-malware protection. Identify staff training needs, recommend training plans and provide training as needed.

Department: 
Information Technology
Position type: 
Staff
Qualifications: 

This position requires at least three years’ experience providing end-user computer and networking support in an environment of 150+ users. Excellent Windows hardware and software troubleshooting skills plus strong customer service capabilities, including good communications and instruction skills, are also required. Experience with MS-Office and maintaining VoIP phone systems is preferred, and the successful candidate will have a four-year degree in a related field, or equivalent experience. Please note that we are looking not just for a technician, but for a “people person” who takes pleasure in helping others.

 

Bastyr University’s IT team currently consists of 8 terrific professionals who have a lot of fun working together to provide the best possible computer services to our user community. We have an opening for a smart and creative individual with a commitment to excellence and a great sense of humor. This is a 40-hour-per-week full-time position, with a salary of $23.00 - $25.00 per hour.

Please indicate job title and number (#18-088CA) in subject line and send your cover letter, resume and references to: jobs@bastyr.edu EEO Open until filled.

 

Bastyr University believes that diversity is a crucial factor in achieving academic excellence and profoundly enriching the university experience. We are committed to maintaining a high-quality, diverse workforce representative of the populations that we serve. Our faculty and staff are committed to achieving our mission by educating students to be future leaders in the natural health arts and sciences. Bastyr University promotes a work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity.

 

Bastyr University is an equal opportunity institution. We do not discriminate in matters of employment or participation in programs, services or benefits on the basis of gender, race, creed, color, religion, national origin, age, sexual orientation, gender identification or expression, individuals with disabilities, genetic information, or veteran status. Our programs, services and facilities are accessible to individuals with disabilities. Please contact the university in advance if you require special accommodation due to a disability.

 

Special Note: All applicants must prove authorization to work in the United States at the time of a position offer. Individuals must be able to perform the essential functions of the job, with or without reasonable accommodation. Any applicants requiring special assistance during the application process should contact the Human Resources department by phone (425) 602-3087 or fax (425) 602-3058 or email jobs@bastyr.edu.

Hiring Range: 
$23-$25
Location: 
California Campus (San Diego, CA)
Work Schedule: 
M-F
Comprehensive benefits: 
Comprehensive Benefits Package
Technical Support Specialist II #18-088CA | Bastyr University